Frequently Asked Questions

Does the site have disabled access?

Yes. We have disabled parking and ramps up to all main buildings. The tracks in the woodland are well maintained but may not be suitable for some wheelchair users, particularly in times of bad weather.

Can I bring my dog?

Yes! We welcome dogs to the woodland as it is a wonderful place for them to explore. We do ask that you keep them on a lead as there are badger sets, hares and deer in the woodland. Unfortunately we don't allow dogs inside the Café but we have benches just outside the glass doors, overlooking our organic garden where you can sit with our four legged friends.

Do you have baby changing facilities?

These are located in our Main Office building as part of our Hive Café. Please be aware that these are only open to the public on Sundays during our Café opening hours.

Do you have wifi facilities?

Guest wifi is available to those visiting the Café and on corporate events. You will need to request the password from a present staff member upon arrival.

Does the Hive Café take card?

Yes, we now accept card at the Café. However, our signal in the woodland occasionally restricts our card machine from working so please also bring cash.

Will my dietary requirements be catered for?

Yes, our talented catering team will provide alternatives for those who request it. Please let us know in advance so we can prepare something for your visit.

Is there on-site parking?

Free. However, on some days we may be hosting events so there may not be parking available in our main car park and we will ask people to park elsewhere in the woodland. If bringing a motorhome or other large vehicle plese ring us on 01636892836 to check whether we have the space to accomodate you.

Where are the natural burial plots located?

Our natural burial plots are located at Norton Big Wood. For further information on how to get to Norton Big Wood, including a link to google maps, please visit the 'Visit HHW' page (under the 'About' drop-down menu).